Terms of Service

All treatments are by appointment only. A requested time is not confirmed until you receive a confirmation from us by text or email.

Please arrive ten minutes before your first session to complete intake. Late arrivals are treated within the remaining time so the following client is not delayed.

We ask for at least 24 hours' notice to reschedule or cancel. Late cancellations and no-shows are charged 50% of the booked service.

Emergencies happen. Reach out and we will always try to work with you.

Payment is due at the time of service. Packages are non-refundable but transferable to another treatment of equal value, and expire twelve months from purchase.

Prices listed on this site are subject to change; the price quoted at booking is the price you pay.

Massage and bodywork are wellness services, not medical treatment, and nothing on this site is medical advice. Individual results vary with your health, consistency and lifestyle.

Disclose any medical condition, medication, recent surgery or pregnancy before your session. We reserve the right to decline or modify a treatment where it would not be safe.

By providing your phone number and giving consent — on our website form, verbally by phone, in person on an intake form, by replying to one of our messages, or during online booking — you agree to receive text messages from Serenity Garden Massage and Wellness about your service request, appointments, appointment reminders, and promotions. Consent is not a condition of purchase.

Message frequency varies; you can expect roughly 2 to 6 messages per month, plus transactional messages tied to appointments you request.

Message and data rates may apply. Charges are set by your mobile carrier and are your responsibility.

Carrier liability: mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your carrier and is not guaranteed.

Opt out at any time by replying STOP to any message; you will receive a single confirmation and no further texts. Reply HELP, call (424) 310-4219, or email us for help. Supported carriers include AT&T, Verizon, T-Mobile, and most US carriers.

Mobile opt-in data and consent are never shared with third parties or affiliates for marketing purposes. See our Privacy Policy for details.

This is a professional therapeutic practice. Any inappropriate behaviour ends the session immediately, with the full service charged and no future bookings accepted.

All text, photography and branding on this site belong to the studio and may not be reproduced without written permission.

Questions about these terms: Serenity Garden Massage and Wellness, 106 Pollasky Ave, Ste D, Clovis, CA 93612, (559) 578-4732, hello@serenitygardenmassage.com.